DHL // DHL Express Mail Shipping Upgrade Rate - for International Orders


Shipping to United States: Free

Upgrade to DHL Express Shipping Rate for INTERNATIONAL orders.
- Package will arrive in 2 - 8 business days (from the day your order is shipped.)
- Please leave your PHONE NUMBER in the 'Note to Seller' when you check out.
- Tracking details will be entered to the invoice shortly after package is shipped.

Shipping from Singapore

Processing time

1-2 weeks

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 12 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

Can I cancel my order?

Yes. You can request a cancelation within 12hours of placing the order. Otherwise, I would have cut out the fabric already.

Can I return my masks?

Due to hygienic reason, we do not accept return of the masks. Thank you very much for your understanding.

How long does International registered airmail take to deliver?

Due to the Covid-19 pandemic situation globally, international registered airmails are taking longer to deliver. Please expect delay.

Under normal circumstance, most parcels will deliver in 3 weeks to 8 weeks from shipment date. Due to the pandemic, please expect delay. We do not issue refund due to delay in shipment by post offices. Thank you very much for your understanding.

If you want to receive the parcel by certain date within 2 months, please choose DHL express mail under shipment method at check out.

Custom and personalised orders

Please message us about the fabric you like.

Information on Quality Top Layer Fabric

Only breathable fabrics are used for all our masks.

Cotton: Light weight and thinner than canvas.
Canvas: Thicker than cotton, holds its shape better, and offers more structure.

It is a personal preference of which top layer fabric suits you better.

Are all the fabric on the masks the same thickness ?

The three layers of Korean cotton linings are the same across all our masks. They are high quality, thin, smooth and breathable.

The outer layer fabrics have different thickness. Some are thinner and some are thicker. All are breathable.

If you have questions about the fabrics, please feel free to message us.

Sizing details

- XS: Best for 2+ years old kids. Measurement of curve: around 10.5 cm.
- S: Best for 3-6 years old kids. Measurement of curve: around 11.5 cm.
- M: Children to Teen size. Measurement of the curve: around 13cm.
- L: Teen to Adult size. Measurement of curve: around 14.5 cm.
- XL: Larger Adult size. Measurement of curve: around 16cm.

Please allow 5mm measurement difference as each piece is handmade.

Are the size absolute?

The size details are our recommendation only.

If you are unsure about the size you need, you can take a quick measurement from the nose bridge to 1-2cm below your chin, and find out what size will suit you the best.

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